Direct energy provides customers with choice and support in managing their energy costs through a portfolio of innovative products and services. Find useful information, the address and the phone number of the local business you are looking for. Its time you understand your energy bill and see how you can reduce your use and save. Make direct energy your electricity provider in alberta. Accounts will also be protected accounts from disconnection for a minimum of one year. If you are still having trouble, give us a call at 18889259115 to get your account set up. I used to work for a company called trust energy in calgary. Direct energy regulated services is pleased to offer convenient ways to help serve our customers needs. Reach out to us over the phone, email, or social media to get the assistance you need. Verify your email login to your email account and verify your ownership of account. You can easily manage your direct energy prepaid account right from your smartphone or tablet. The acquisition will be made through cq energy canada partnership, a newly formed canadian partnership owned by direct energy resources partnership 60%, a wholly owned subsidiary of centrica plc, and qpi energy canada ltd. It allows you to create customers and proposals for customers in select markets generate and submit contracts.
Direct energy has teamed up with epost so you can receive all your bills in one place, all online. You are viewing faqs categories for contact direct energy. Unless otherwise specified, this web site is directed solely at those who access this site from canada. Direct energy is one of the largest providers of energy and energy related services in north america. Our team can help you find the right plans for your home and needs, and were available 24 hours a day, 7 days a week if you need emergency service after you enroll.
Register your account to access the online account manager. Enter your username and password or create your account now to continue. Payment options for alberta customers direct energy. Weve teamed up with epost from canada post to receive your bills in one. Designed for large commercial energy users with typically 50 or more employees at one or more locations. Register your account click here to register your account. The rebrand follows the october 2014 acquisition of direct energy marketing limiteds home and small commercial services business in ontario. We want to bring you the best possible customer care available. Direct energy has also shown to be a progressive company, developing new plans, products and technology that deliver consumer insights and resources to help them save money. We may also send you promotional information about direct energy residential and its affiliates products and services. Were an energy company who wants you to buy less of what we sell. Direct energy hq is a secure selfservice pricing tool for direct energy electricity products. Whether you have questions about our home protection plans or are ready to enroll by phone, direct energy s representatives are standing by to assist you. By checking this box, i authorize direct energy and its affiliates to contact me about direct energy and its affiliates and their respective products and services, including product releases, updates, seminars, events, surveys, trainings and special offers.
You can manage all of the details of your enbridge gas account online. Sign up for regulated electricity and natural gas in alberta with direct energy regulated services. Enercare home services is the new direct energy home services. While ders is an electricity and natural gas provider having acquired atcos regulated retail. Are there any fees required to sign up with direct energy. With the direct energy app, you will be able to make. Ability to track your energy use down to the day and the hour. With customers in all 50 states, 10 canadian provinces, and washington, d. To sign a contract with direct energy you will need to already have an active utility account and be the person named on it. The direct energy mobile app puts everything you need at your fingertips. Direct energy electricity plans texas electricity ratings. Click the green pay invoices button next to your electricity summary balance. You are not required to purchase natural gas, electricity or other goods or services from direct energy to be entitled to receive regulated natural gas services or regulated electricity services from a regulated provider in your service territory.
Login to your online account manager to make a payment, track your usage, sign up for special offers, and more. We offer services in hvac repair, replacement and maintenance, as well as water heater purchase and repair. Understand your energy usage and costs with the direct energy app. Enter a different email address or reset your password. When you sign up for our recurring payment plan, your direct energy regulated services bill will be deducted electronically from your bank account each month. Direct energy lp is a north american retailer of energy and energy services. A direct energy representative will be in touch with you via email as quickly as possible to address your concerns. Or are you looking for an energy provider for your business or organization. Your name and basic contact information telephone number, email address movein date. Closing your direct energy regulated services account you should provide at least three 3 business days notice for closing your account with ders if you are moving from the property. Learn about direct energy enrollment in alberta direct. Stay informed of important energy news, check your messages inbox for notifications, and grant third party access to your power and gas accounts in myaccount.
We want to provide our customers with simplified options and choices, and find new ways to innovate where energy, data, and. Sign up for electricity, natural gas and home services for your alberta home with direct energy. If you decide to enroll your small business with direct energy, your gas contract will be with direct energy services, llc. I was told by the trainer and supervisor, robin and matt to hide the truth from the customers. Direct energy makes no representation that any product or service referred to in the materials on this web site are appropriate for use, or available, in other locations. Manage your energy account and pay your bill with our easytouse online account management tool.
Find easy ways to pay your direct energy regulated services bill here. Direct energy believes deeply in the spirit of the safer. Once youre logged into myaccount, from the home page. Enrolling for service with direct energy is simple, and you can do it over the phone or via the web, depending upon your location in our service area. You can contact direct energy via social media at facebook and twitter. The certificates are supported by direct energy and are sourced from across canada from 100% renewable biomass, hydroelectric water and wind power sources. Customers are free to purchase natural gas services or electricity services from a retailer of their choice. If you do not wish to receive promotional emails, you may optout by clicking on the unsubscribe link in any promotional email you received from us. Direct energy centrica and qatar petroleum international to. Jan 20, 2012 direct energy is moving its head office from toronto to houston, citing thriving and competitive energy markets in texas and the northeastern united states and the failure of ontario to open up. You will need to provide the following information. If you already have an access code or a provincial digital id, choose an option to access msca. As the facilities director for hollywood casino it is very important that we watch our utility budget closely every month. The direct energy app makes it easy to manage your account and energy usage from your.
Energy direct is a valuable tool that we use to accrue the correct billing for our accounting department. We will use your email address to send you account information. With this partnership, budweiser canada receives ecologo certified renewable energy certificates, equivalent to the electricity used to brew budweiser. Contact direct energy employee contact a direct energy employee to grant you access to the sharepoint site with the email address or user name you specify during registeration. Direct energy business is an affiliate of direct energy services, which is the licensed gas supplier in michigan.
Youll save on postage and chequewriting costs, plus your payments will always be on time. The company was founded in toronto in 1986 and now has more than four million customers in canada and the united states. Paying your energy bill is easy with direct energy. On the preferences tab you can access a host of options to customize your myaccount experience and manage how you work with us. Our my account portal has all the tools you need to view your account balance and bills, make payments and so much more.
Direct energy quits toronto for houston the globe and mail. It is your personal onestop shop to track your usage, view your plan and much more. Are you a resident with critical care needs or a chronic condition. Below you will find the information necessary to understand your bill and then make your payment. Set up account online access step 2 of 3 direct energy.
Locate and compare direct energy in canada, yellow pages local listings. Remember, you should never give personal information, credit card information or online account details over the phone, unless you made the call and the number. Californias department of general services names direct energy. Download direct energy power to go and enjoy it on your iphone, ipad, and ipod touch. Electric utility service delivery identifier selectedutility. Energydirect also helps with our trending cost analysis for our month to month comparison. If you forget the email address you use to signin, please contact your manager or direct energy business sales representative for assistance. Get great rates on electricity and natural gas from direct energy. Learn how to read your bill and the different ways you can pay. From easy ways to pay your invoices, to detailed usage and easy access to customer support, myaccount puts everything you need right at your fingertips. The certificates are supported by direct energy and are sourced from across canada from 100% renewable biomass. To save you time and provide you flexibility, we have recently updated our online account manager, available 247, to help you manage your account anytime, anywhere, on any device.
Its easy to sign up and easy to use and it comes included with every direct energy business account. As a connecticut customer, you have the opportunity to advise direct energy how you would like to receive your regulatory notices. A stateoftheart, mobilefriendly, selfserve portal brought to you by just energy. Pages other brand productservice direct energy canada community. The direct energy app is your trusted, onthego tool that can help you buy less of what we sell. The direct energy app makes it easy to manage your account and energy usage from your fingertips. Cna, an international energy and services company, direct energy, its subsidiaries andor affiliates, operate in 50 u. Messenger instantly connect with people in your life.
This system is restricted to direct energy authorized users for business purposes only. Click here to find the ways in which direct energy can keep in contact with you and deliver your mandated notices. A direct energy regulated services representative will be in touch with you via email as quickly as possible to address your concerns. Direct energy customers myaccount quick easy log in. Learn how direct energy renewable services is helping commercial enterprises meet their sustainability goals. Login with the same username and password as your direct energy online account manager. Click one of our resources below to contact us or find answers on our website. There are no enrollment fees to choose us as your electricity andor natural gas company.
At direct energy, we make you alberta bill payment simple. Password for firsttime login is the last 5 digits of your account number or your employee id. Direct energy business announces contract with californias department of. Save time and forget about late payment worries by signing up for our recurring payment plan. Session expired log in to your account direct energy. Direct energy regulated services direct energy regulated services ders is a subsidiary of direct energy marketing ltd. Unauthorized access or use is a violation of company policy and the law.
The direct energy powertogo app puts everything you need at your fingertips as a powertogo customer. The combined strength of direct energy business and centrica business solutions means we are able to turn customers current commodity supply into a business advantage through solar. Direct energy, its subsidiaries andor affiliates, operate in 50 u. This system and your activities on the system may be monitored by direct energy for administrative and security reasons. You can notify ders of your intention to close your account by calling customer service at 18664203174. This page serves as the hub for all of our online customer care resources. Cna, one of the worlds leading integrated energy companies, direct energy operates in 50 u. Customer service representatives can answer your questions on both those social networks from 8am to 5pm cst monday through friday. Please provide the zip code for a location direct energy currently serves.
Current direct energy business customers can quickly access their monthly energy bills for gas and electric and see valuable account usage data and energy management tips. Direct energy offers electricity, natural gas and home services across the u. Download and fill out this form to pay for multiple accounts with one cheque. Experience low rates, excellent customer service and start saving today. My service canada account msca is a secure online portal that lets you apply, view and update your information for employment insurance ei, canada pension plan cpp and old age security oas. Ross balassone, account executive, direct energy business. Contact direct energy employee contact a direct energy employee to grant you access to the sharepoint site with the email address or. Search, apply or sign up for job alerts at direct energy talent network.
We offer you a range of billing and payment options for your energy account. Set up account online access step 1 of 3 direct energy. Track the status of proposals with real time updates. Thanks for selecting direct energy as the natural gas provider for your british columbia home. Further maximize your energy strategy and reduce your demand spend by pairing your solar pv system with a battery storage. Contact direct energy direct energy faqs for alberta. The following stepbystep instructions will help guide you through making a onetime payment or setting up and managing autopayments. Download direct energy account manager and enjoy it on your iphone, ipad and ipod touch. Download direct energy account manager and enjoy it on your iphone, ipad, and ipod touch. Direct energy government of canada names direct energy.